The Fund Mytra acknowledges the expectations of its customers (hereinafter referred to as “customer/ you/ your”) regarding privacy, confidentiality and security of Personal Information that resides with the Fund Mytra. Keeping Personal Information of customers secure and preventing any misuse thereof is a top priority of Fund Mytra.
Fund Mytra is strongly committed to protect the privacy of its customers and has taken all necessary and reasonable measures in line with the best industry practice to protect the confidentiality of the customer information and its transmission through website and it shall not be held liable for disclosure of the confidential information when in accordance with this privacy Commitment or in terms of the ‘Terms of Use’ of Website or agreement, if any, with the customers.
This Privacy & Security Policy (hereinafter referred to as “Policy”) explains how we protect Personal Information provided on our website www.fundmytra.com (hereinafter referred to as “Website”) and how we use that information in connection with our service offered through the Website (hereinafter called as "Service").
PERSONAL INFORMATION:
Personal Information (which may be a Sensitive Information “SI”) means any information /documents/details that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Fund Mytra, can identify such person.
APPLICABILITY:
This Policy is applicable to the Personal Information (including but not limited to details pertaining to your name, parentage, marital status, nationality, state of residence, city of residence, email address, date of birth, gender, contact number/mobile number, user ids, passwords, recent photograph, signature image, e-KYC through UIDAI, Aadhaar based e-Signature and other Know Your Customer (KYC) documents like address proof, identity proof, income proof, PAN or such other officially valid documents/details (OVDs) accepted for concluding a financial transaction) which are shared/ uploaded by you, as and when you avail the products and services vide the online application forms and questionnaires through usage of Website and which Fund Mytra may become privy to. By visiting and/or using our Website, you agree to this Policy. Further, this policy applies to all current and former visitors to the Website and to our online customers. It is strongly recommended for you to return to this page periodically to review the most current version of the Policy. Fund Mytra reserves the right at any time, at its sole discretion, to change or otherwise modify the Policy without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Policy. However, if we make any material change to the Policy, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective.
EXPRESS CONSENT:
You while providing the details/documents over the Website, including but not limited to Personal Information as mentioned hereinabove, expressly consent to Fund Mytra (its affiliates and business partners) to contact you, to make follow up calls in relation to the services provided through the Website, for imparting product knowledge, offering promotional offers running on Website & various other offers offered by its partners on the Sites.
The usage of the Website may also require you to provide consent for keying in/ uploading your Personal Information and Sensitive Information (including but not limited to user ids and passwords), as may be necessary to process your application through the Website. Sensitive information keyed in/ uploaded shall be required for enabling hassle free, faster and paperless (to the extent possible) processing of applications for financial products so opted / availed by you.
You hereby authorize and expressly consent us to share your demographic and Personal Information with third parties including but not limited to Credit Information Companies to do an aggregate check of your credit profile and for the company to send you targeted communications and offers by agreeing to the Terms of Use while accessing the Website. You hereby also consent Fund Mytra to procure credit information and indicative scores from the credit information companies on your behalf.
If you are no longer interested in sharing your Personal and Sensitive Information, please e-mail your request at info@fundmytra.com Please note that it may take about 72 business hours to process your request. In furtherance to your usage of the Website, you expressly waive the Do Not Call (DNC) / Do Not Disturb (DND) registrations on your phone/mobile numbers for contacting you for this purpose. Hence, there is no DNC / DND check required for the number you have left on our Website. Such modes of contacting you may include sending SMSs, email alerts and / or telephonic calls.
Fund Mytra reserves the right (and you expressly authorize Fund Mytra) to share or disclose your Personal Information/ Sensitive Information when Fund Mytra determines, in its sole discretion, that the disclosure of such information is necessary or appropriate under the law for the time being in force.
PURPOSE AND USAGE:
Fund Mytra will not sell or rent your Personal Information to anyone, for any reason, at any time. However, we will be sharing your Personal Information/ Sensitive Information with our affiliates and business partners including credit information companies, where we feel that you will be assisted better for the purpose of underwriting and approval of your credit card, loan and approving investment in Mutual Fund or any other financial product transaction/related transaction or for doing an aggregate check of your credit profile on your behalf and ending you targeted communications and offers. Fund Mytra uses the information collected and appropriately notifies you to manage its business and offer an enhanced, personalized online experience to you on its Website.
In order to provide your bank statement or pay slip electronically along with your loan application, you also must provide your third-party account credentials to allow Fund Mytra to retrieve your account data at those other financial institutions for your use. Your Account Credentials are only used once to retrieve your bank statements/pay slips, Form 26 AS and are not stored in our system. However, Fund Mytra shall not be liable to you against any liability or claims which may arise out of such transactions being carried on your own accord.
We may also use third party service providers to provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your Personal Information for purposes unrelated to the product or service they're providing. We require such third parties to maintain the confidentiality of the information provide to them.
DISCLOSURE / SHARING:
The company does not disclose sensitive personal data or Personal Information including SI of a customer except as directed by law or as per mandate received from the customer / applicant. Upon your written request Fund Mytra will provide you with information on whether we hold any of your personal information
INTIMATION BY CUSTOMERS REGARDING CHANGE IN REGISTRATION INFORMATION:
If your Registration Information provided to us when you had applied for a product on our Website or Sites changes, you may update it whenever you apply for a new product via our Website or Sites. To review and update your Personal Information and to ensure that the same is accurate while your application is in process, you may contact us at www.fundmytra.com You will not be able to update the information you have provided in an application after a decision has already been made on it; however, you may create and submit a new application with your updated information.
Note: We will retain your information for as long as your account is active or as needed to provide you services.
EMAIL & SMS COMMUNICATIONS FROM US AND OUR PARTNERS:
We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Fund Mytra or third-party products. Subject to the express consent clause above, Company’s Website subscribers may opt-out of receiving our promotional emails and terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts. The above services are also provided by our partners.
LOG FILES:
This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you, to improve marketing, analytics, or Website functionality.
TRACKING TECHNOLOGIES:
Fund Mytra and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. To manage Flash cookies, please visit the flash player support page.
BEHAVIOURAL TARGETING / RE-TARGETING:
We partner with a third party service provider to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Website and other Sites in order to provide you advertising based upon your browsing activities and interests.
Note: Third parties will not be given your personal information unless you direct Fund Mytra to do so
There are several products and services, such as loans, credit cards, Mutual Fund and other financial products being offered by third parties on our Website, such as lenders, banks, credit card issuers and mutual funds. If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of these external services providers before deciding to use their services. The company is not responsible for their privacy practices.
TESTIMONIALS, BLOGS AND OTHER FORUMS ON FUND MYTRA WEBSITE:
With your consent Fund Mytra may post your testimonial along with your name. If you want your testimonial removed, please contact Fund Mytra at info@fundmytra.com
If you use a blog or other public forum on Website, any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. Fund Mytra is not responsible for the Personal Information you choose to submit in these forums.
ADDITIONAL POLICY INFORMATION:
Single Sign-On: You can log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your sign-in information, name and email address to link between the sites. Social networking media services like Facebook & Google + give you the option to post information about your activities on this Website to your profile page to share with others within your network.
Like Button: If you use the "Like" button to share something that item will appear on your Facebook profile page and also on your friends’ newsfeed depending on your Facebook privacy settings. You may also receive updates in your Facebook newsfeed from this Website or item in the future. Facebook also collects information such as which pages you have visited on this and other sites that have implemented the "Like" button.
Links to 3rd Party Sites: Our Website includes links to other websites whose privacy practices may differ from those of Fund Mytra. If you submit your Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
DATA SECURITY
We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. Since no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at www.fundmytra.com
We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Fund Mytra online accounts and systems from unauthorized access.
When you register for the Service, company requires a password from you for your privacy and security. Fund Mytra transmits information such as your Registration Information for Website or Account Credentials securely.
Our servers are in secure facilities where access requires multiple levels of authentication, including an identity card and biometrics recognition procedures. Security personnel monitor the facilities 7 days a week, 24 hours a day.
Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop). Fund Mytra has been verified for its use of SSL encryption technologies.
SAFE COMMUNICATION:
All communications between your computer and our Website that contain any Personal Information are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
CONFIDENTIAL INFORMATION
You are responsible for maintaining the security of your Login ID and Password, and may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us at www.fundmytra.com